Moscow, 24 March 2022 – X5 Group, a leading Russian food retailer, has launched a project enabling customers to withdraw cash at the checkout in its stores. Cash withdrawal using bank cards will be available at X5’s Perekrestok supermarkets in each region of operation. The Company’s partner under the project is Sberbank.
To use the service, customers need to make a purchase at Perekrestok and tell the cashier that they would like to withdraw cash using their bank card. The maximum amount that can be withdrawn per transaction is RUB 5,000. The service is available to holders of cards issued by Russian banks, irrespective of the payment system. Following the transaction, customers will get two receipts: one for the items purchased from Perekrestok and a separate receipt for the cash withdrawal. X5 will not charge a fee for withdrawals, but the bank that issued the card may have a fee in place for cash withdrawals at checkout.
As a next step, X5 will analyse the project’s performance and customer demand before deciding on a potential rollout of the cash withdrawal service across its Pyaterochka proximity stores.