​​​​​​​​​​​Supplier hotline

X5 has a hotline for partners and suppliers to provide feedback on their experience of working with the Company’s employees.

If you do not receive a satisfactory response from the Company in the first instance, you can use the hotline to escalate your request to management level.

To submit a message, please select a category and fill in the fields. Completing the form as fully and accurately as possible will help us to respond quickly.

Х5 Group may choose not to respond if the message violates applicable Russian laws, is unethical or offensive, or is unrelated to Х5 Retail Group.

If you have any questions concerning completing the form or the status of your request, please do not hesitate to contact our supplier hotline specialists: E:

Do you have any contracting relations with X5?


Send us your feedback